If you need to scrape a window to remove hard, caked on debris, always use a professional window scraper.
These scrapers are specifically designed to be used on glass. Never use any other tools such as house hold razor blades, flat screwdrivers, box cutters, putty knives, scratchy pads, etc.
Rule #2
Always wet the window with soapy water before it is scraped.
Rule #3
Always inspect your scraper each time before you use it. Make sure the blade is not covered in any rust. Also check the corners of the blade to make sure they are not bent or chipped off. Whenever you’re in doubt, play it safe and put on a new blade.
Rule #4
Before you scrape the whole window, check to see that it is not leaving scratches. Do this by scraping a small section in the corner of the window. Then inspect closely at different angles.
Rule #5
Only use forward scraping motions like a plow. Scrape forward, lift the blade off the glass, pull back, and scrape forward again. Do not slide the scraper backwards. Doing so can trap debris under the blade. If this happens, it will scratch the glass.
Rule #6
Be aware of Tempered Glass. This type of glass may contain raised imperfections that will cause scratches if not cleaned properly!
Tempered glass is most commonly used in (but can be found anywhere) glass doors, side lights, windows located in stairways, over sized picture windows, next to bath tubs and showers, including shower doors and skylights. Most tempered windows or doors will have an etched labeled in one of the corners that says tempered or safety glass. Always test and check every window for this label before scraping.